Le Tchap x PIINK Me: a partnership based on trust that lasts!
For nearly two years now, Le Tchaprestaurant in Blagnactrusts PIINK Me to improve the ordering and payment experience for its customers. A close partnership that perfectly illustrates the agility and efficiency of our solution.
✨ From QR codes to self-service terminals
The adventure began quite simply: Le Tchap was looking for a fluid solution for its evening service. Thanks to our QR codes placed on the tablesNow, customers can order and pay directly from their smartphone, at their own pace. This feature has enabled staff to concentrate more on welcoming customers and providing a quality service, while at the same time saving precious time.
Building on this initial success, Le Tchap has taken things a step further by installing two control terminals in its restaurant. The aim? To give customers more independence at lunchtime, when speed is of the essence. It has been so successful that the restaurant now has five terminals.
💳 A transition to soft POS: payment 100 % fluid
Initially fitted with an Eftpos terminal, the kiosks were then upgraded with our solution Soft POSwhich enables contactless payment directly on the terminal, without any additional hardware. Result: a process faster, more intuitive and more economical for the restaurant.
🚀 Concrete results: saving time and increasing sales
Since the installation of the kiosks, Le Tchap has noticed a positive trend in salesThis will be achieved through better product presentation, intelligent suggestions and a smoother customer journey. Visit order and payment processing times has been considerably reduced, and the team no longer needs to spend time cashing up: everything is done automatically.
🤝 A collaborative and humane partnership
Beyond the technological aspect, Le Tchap is also a valued partner in the development of PIINK Me. Thanks to their availability and their many feedback from the fieldAs a result, we have been able to develop our functionalities as closely as possible to the real needs of our restaurant customers.
Our warmest thanks to the entire Tchap team for their trust, their high standards and their commitment to us. At PIINK Me, we are committed to developing tools designed to make everyday life easier for professionals and improve the experience of their customers - while always keeping the human element at the heart of innovation.
