General
Is PIINK Me available in several languages?
Yes, our solutions are multilingual, which is ideal for international customers.
How does PIINK Me improve the customer experience?
Our solutions enable customers to order easilyThey allow customers to access useful information (services, menus, promotions) and pay without friction. What's more, they reduce errors, streamline order flow and free up staff time.
What types of establishments can use PIINK Me?
PIINK Me is designed for hotels, restaurants, bars, bakeries, food shops, food courts and other outlets that want to modernise their management and offer their customers a seamless digital experience.
How does PIINK Me work?
PIINK Me adapts to the needs of each establishment. Our solutions work via QR codes, interactive terminals or web interfaces accessible from a smartphone, tablet or touch screen.
What is PIINK Me?
PIINK Me is a modular solution that adapts to your needs. Whether using a QR code, a kiosk or simple web access, your customers can consult your menu, order online, access your establishment's services and pay with ease.
Installation & Configuration
How can I change the information displayed to customers?
Everything is done from your administrator spaceavailable online. You can also add, modify or delete information in real time, without having to reprint anything.
Can I customise the PIINK Me interface?
Yes, our solutions are customizable logo, colours, product and service categories, etc.
Do I need any special equipment to use PIINK Me?
No, PIINK Me works directly on smartphones and tablets customers by simply scanning a QR code. For professionals, depending on your needs, you can consult here all our recommended accessories and partner equipment.
How do I install PIINK Me in my establishment?
Installation is quick and turnkey. We'll help you configure your interface, and you'll then receive your QR codes, interactive terminals or web access, depending on the solution you choose.
Integration & Compatibility
Does PIINK Me work on all devices?
Yes, the platform is accessible on smartphones, tablets, computers and touch terminals.
Security & Privacy
Does PIINK Me comply with the RGPD?
Yes, our solution complies with the RGPD and current data protection regulations.
Does PIINK Me collect personal data?
No, we do not store sensitive data. Only the information required for the order is used.
Support & assistance
Is there training for my staff?
Yes, we offer online training and tutorials to help your team master our tools with ease.
How long will PIINK Me take to set up?
Installation is quick and can be completed in a few days, depending on the configuration of your establishment.
How do I contact Technical Support?
Our team is available by e-mail sav@piink-teknology.com, online chat and telephone 05 54 65 12 12 to support you.
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